Our client's words.
We could use this real estate space on our website to tell you how much we genuinely care about the people we have the honour to work with.
But that’s just fluff, right? Cause a great client experience is an expectation.
So instead, how’s this: let’s just say if we don’t get invited to our client’s housewarming or a Xmas BBQ - we haven’t done our job right.
And to back it up, here are some of our legendary client’s words.
“Dean has a special ability to make complicated deals into reality. He can easily navigate all the requirements for home loans which even today are not that easy. He will also go into bat for the very best price. Recommended for all your lending requirements. 👍”
— Adam J (LinkedIn)
“I can't thank Dean enough for the work he put into making my first mortgage application as smooth as possible. He helped me through every step as a first home buyer and had my finance unconditional well before the due date. I highly recommend him to anyone looking for finance.”
— Jade R (LinkedIn)
“I would highly recommend Dean as the ideal Mortgage Specialist of choice. He has certainly demonstrated product knowledge, customer relationship and professional skills and made our entire process an effortless, stress free, efficient and very rewarding experience.”
— James C (LinkedIn)
“Dean is very knowledgeable, personable and made the whole process of my partner and I purchasing our first home very easy and stress free. Dean guided us through what was just initially a thought about buying our first home into actually helping make it happen quickly. We are now home owners and we are very thankful for all the support and guidance Dean has provided us. I definitely recommend Dean to anyone that needs a helpful hand through this process!”
— Diogo C (LinkedIn)
“As a first home buyer I was daunted by the process of all this entails, but was lucky enough to be assigned Dean as my banker. He's kept me informed with each step along the way so I knew the what, the how and the why. It was refreshing that this communication was offered via text, email and phone - not only convenient, but also personable and down-to-earth. It's all made the formality of signing a mortgage a good experience and that my best interests were being considered.”
— Shannon R (LinkedIn)
“At the beginning of 2020 my wife and I were looking to make an offer on our dream home, and after months in the market for a property, we knew how critical it was to quickly make an offer and beat the rush. Dean was able to put our worries at ease and although our loan application had its complexities attached, it didn't slow the process or worry Dean at all. On top of the exceptional service, Dean's friendly demeanour made it a pleasure to have him assist us in to our home, and today we gladly call him a mate! Thanks Dean!”
— Corben S (LinkedIn)
“Dean is an incredible home lending specialist. As first home buyers, Dean not only helped my partner and I secure a loan with NAB, but went above and beyond with his service. We had a tight timeframe to obtain finance and Dean worked tirelessly to process our application as a priority. He is incredibly knowledgeable and helped us with every question we had along the way. Dean is very personable and every interaction we’ve had with him has been an absolute pleasure, always putting our priorities first. I highly recommend Dean.”
— Ellie M (LinkedIn)
“I can’t recommend Dean highly enough, as someone who works in Finance myself however not in the home loan space I have plenty of experience with various lenders and I can hand on heart say that Dean is one of the best in his field. When I refinanced my loan, I found Dean extremely knowledgeable and was especially impressed with his ability put the various bank requirements into very simple terms and set parameters for what is achievable early and realistically. He is very passionate about his customers and works incredibly hard to deliver for his customers, he keeps you in the loop all the way along so you are never left wondering. If you need anything in regards to Home lending you should be speaking to Dean!”
— Nadine K (LinkedIn)
“This message has been a long time coming. Myself and my partner Kimberley finally bought our own house at the end of last year and could not have done it without Dean. He was extremely approachable and went out of his way on numerous occasions to make sure everything was done right. The daunting process was made almost flawless with Dean's level of professionalism, charisma and knowledge of the banking sector. It has been a pleasure to work with Dean and we cannot recommend him enough.”
— Timothy F (LinkedIn)
“Dean assisted us with purchasing an investment property. The end to end process was well managed despite some bank wide technology issues. Although finance was due on a Monday, he pushed to have everything approved on the Friday before so we could enjoy the weekend knowing we secured the property. Would recommend to anyone 👍🏻”
— Justin C(LinkedIn)
“Dean has been beyond a joy to work with over the past few months as we have secured our home loan. Right from the beginning he has been upfront, professional and highly communicative, and taken the stress right out of the process of buying a first home. His genuine commitment to his client's success, his knowledge of the process and what is going to work best in any given situation is truly impressive and I would recommend his services to anyone who is looking to secure a home loan. Thank you Dean!”
— Andrew M(LinkedIn)
“Dean went above and beyond to ensure every question answered. It didn't matter the time of day, Dean was available to ensure I secured my loan. His extensive expertise of the First Home Loan Deposit Scheme, NHFIC, was of great value and his genuine and sincere nature made the entire process easy and reassuring. I would highly recommend Dean to any buyer, you couldn't find anyone better!”
— Kate H (LinkedIn)
“As a first home owner, Dean went above and beyond to support me with understanding the ins and outs of finance. He was personable, knowledgeable and attentive which made the initial stages of preparing to build less overwhelming. I would highly recommend Dean to anyone due to his professionalism, particularly those that are new to the property market.”
— Michelle B (LinkedIn)
“Dean did an incredible job of looking after me and assisting me to refinance my home and investment properties. I can not recommend him highly enough. Dean’s speed, professionalism and constant communication cannot be faulted.”
— Elise V (LinkedIn)
“Dean was an absolute asset in ensuring a quick turnaround on a time-critical contract, he was able to meet my needs and more with a very personable and professional approach.”
— Mitchell H (LinkedIn)
“Dean has been absolutely amazing! Dean is a very friendly, pro-active and responsive professional. He always responded to us very quickly by email or phone call and has made our experience easy, stress free and comfortable. We happened to put an offer in when Dean was on a holiday overseas but he kept in contact with us and made sure that the process would continue smoothly and well on time. Even the seller’s real estate agent was greatly impressed by Dean’s professionalism. My husband and I are very appreciative to have worked with him for our home loan application and we highly recommend him.”
— Leonie R (LinkedIn)
“Dean is an amazing professional who truly has the customer at the heart of everything he does. I fully support and recommend Dean as someone you can rely on to deliver in a professional and empathetic manner. He has a thorough knowledge of his products and ensures that the right product is delivered for the right customer. Thank you Dean for your support over the last few weeks. I would highly recommend Dean for all your Home Loan needs.”
— Diane N (LinkedIn)
“Dean assisted us in arranging a Defence Force Home Loan, closely leading us through the process of purchasing our home. Dean was very approachable to answer any queries along the way, and readily available on mobile or email at any time. He was happy to meet with us at any location to discuss the process, including our previous home distant from the city. His understanding of medical professionals and Defence Home Ownership Assistance Scheme helped us receive a loan which suited our needs. We appreciate his ongoing support.”
— Paul M (LinkedIn)
“Dean was a great help when re-financing our home loans from a not so EZY lender. They were not very helpful but Dean was the opposite and kept at them to help us achieve our goals . He was and is still responding to messages at all hours on any day to assist with the process and any queries we might have. Highly recommend Dean to someone looking for a loan that wants exceptional service.”
— Oliver S (LinkedIn)
“Highly recommend Dean. He was in control throughout the whole process from an early pre-approval all the way through to the full approval and settlement of our new property. He made the process easy and was always contactable and kept us updated.”
— Michael O (LinkedIn)
“My husband and I would highly recommend Dean, we have known him for the past few years, he has been our guide and support on the last several purchases, his dedication, customer oriented work ethic is why we keep coming back, we know we can always rely on him”
— Hannah P (LinkedIn)
“Dean was incredibly helpful with the purchase of our first property. He went out of his way to provide excellent service from pre-approval right through to the settlement day. The whole process was very comfortable and effortless and completed with 100% professionalism. Could not have hoped for a better experience and outcome. Would highly recommend to friends and family.”
— Sam L (LinkedIn)
“Dean did a great job in assisting us secure a home loan for our new home. The end to end process was well managed and simple from our perspective. I felt Dean did his best to secure us the best possible deal and helped with good advice to make sure we optimised our loan and accounts setup. Thanks for your help Dean!”
— Martin K (LinkedIn)
“Best banker ever! Dean has been extremely helpful on our home loan application process. He’s been so professional, passionate and persistent to get the jobs done. He has also offered very useful advice throughout our home buying journey, he not only provides financial advice, but gives out very useful tips for getting the right house. Absolute legend! Highly recommended!”
— Colin C (LinkedIn)
“It was such a pleasure to have Dean help me out with my Home loan! After a very messy mix up with my lawyers, my settlement notification got to me a week late, and with one week remaining to my settlement, I could have easily missed the opportunity and potentially loose my deposit if I did not have someone as dedicated as Dean. Dean was so helpful in moving things very quickly, and getting all the people that needed to sign and approve documents to do so in the very short window, and always keeping me informed. He gives his all to his clients, I could see that from his flexibility in the hours I was available to meet up, sometimes very early in the mornings which is outside of what would be his hours! He provided me with all the information I needed in setting up my loan payments and I felt that I was making an informed decision on the fixed and variable split. He answered every possible question I had in a patient and professional manner. His customer service is top notch, he is knowledgeable and friendly, and overall I felt valued as a customer, it did not feel like just another business deal and especially because Dean has been in touch after his holidays to see if I have had everything going smoothly while he was away, many thanks Dean! I highly recommend him and will do so to my friends whenever an opportunity presents! Happy client!”
— Gillian N (LinkedIn)
“Looking for a mortgage lender? Than look no further than Dean Misters. Dean takes a genuine interest not only in your desire to get into your new property but partners with you to achieve your desired outcome with a 24/7 commitment and is authentic in his approach. He made the process simple but effective and easy to understand.”
— Natalie W (LinkedIn)
“You won’t get better service from anyone else when going through the home loan process. Dean managed everything for us and most importantly delivered on all aspects in very tight timing. Dean has excellent communication skills and kept us informed at all times. He also assisted with providing good references for a building & pest inspector as well as a solicitor. We would definitely recommend using Dean for any home loan or related product. Thanks for all your help! Mark & Beatrice”
— Mark W (LinkedIn)
“Dean is the most professional, efficient, customer focused lender that I have dealt with. His priority was ensuring our dreams and goals were met as we transitioned to a new lifestyle and home. Where he couldn't help, he would eagerly recommend someone who could take over, but always was there to check in on us. Dean is one in a million and if I was to give him an NPS Score it would be 10!”
— Angela M (LinkedIn)
“I cannot recommend Dean highly enough. Both my wife and I have dealt with Dean on several properties in which he has bent over backwards to first establish the best deal possible, and secondly to see the deal all the way through to settlement, ensuring that there are no issues along the way. His communications skills are excellent, you are always kept in the loop at every stage.”
— Aaron R (LinkedIn)
“I recommend Dean as a personal banker if you need or want to change your mortgage he was extremely helpful and thorough I usually go through a morgage broker this was the first time I I changed my morgage by myself. Dean explained everything got me the best deal and even helped me tidy up my banking. He replied to my email and text messages straight away Thanks Dean for all your help and making changing easy. ”
— Rena C (LinkedIn)
“I could not be happier with the service provided by Dean while we went through the process of purchase, knock-down and rebuild. Dean has always taken the time to fully understand our needs, following up regularly to offer further assistance if needed, as well as providing excellent research data to help us make financially secure decisions. I have always felt that Dean has been on our side and looked for the best possible outcome for us, testing bounds and then clearly explaining the implications of all choices. I have no hesitation in recommending Dean to anyone seeking finance, especially for housing.”
— Doug B (LinkedIn)
“Dean's passion for his customers was very evident throughout my personal experience with the recent approval of our home loan. Dean provided his strong banking knowledge, reassurance and wonderful customer experience to my partner and I. We are very grateful to have Dean as our banker. My partner and I knew we were in great hands throughout the entire process. Dean is super friendly, always willing to help, patient and on the ball for anything we needed as well keeping on top of conversations and emails with our agent and solicitors without delay. Our loan was approved and we are now ready for settlement even though there were some unanticipated and complicated changes to make in the middle of our application. Thank you Dean, we are very grateful for your help.”
— Mel D (LinkedIn)
“It is pleasing to see and work with someone that understands customer service. I have known Dean for a year and followed him from one branch to another. He goes out of his way to keep me informed of where things are at and took time to check in with me personally. He also rang me to tell when he was going on holidays and who would look after matters while he was away and followed this up and put information into an email for me. He is upfront and honest and doesn’t tell me what I want to hear. I was impressed that when he returned from leave he rang me to get an update while he was in the cab traveling home from the airport. A personal approach makes a difference!
— Rodney D (LinkedIn)
“Dean professionalism and knowledge to explain his client with regards to our home loan is so amazing. He is a so passionate of his job. As our experience with Dean, he give us full support to make our loan to be processed on time. Even he is in overseas having holiday or anytime of the day he never stop working just to make sure all things are done before the deadline dates. Any chance for me in the future investments I would not hesitate to give him a call to assist me. I would highly recommend Dean to anyone just in case you need assistance to your investment.”
— Aries D (LinkedIn)
“Dean was my home lender when I went through my purchase in 2017. He was efficient and understood my requirements. When I asked him to present a few different models of lending type he understood exactly what I meant not only to get the best deal with the bank but also the best value for my money. Thanks Dean. Will come back to you in the near future.”
— Michelle C (LinkedIn)
“Had a great experience with Dean helping my husband and I navigate the purchase of our new home. He kept us completely informed throughout the process and made personal calls to check that all paperwork was in order. He also worked really hard to get a good rate for us as well. Can highly recommend Dean as an honest and trustworthy person who looks out for his clients”
— Kylie A (LinkedIn)
“I would not hesitate to recommend Dean to assist with your mortgage needs. I wasn’t anticipating going with one of the ‘big four’ for my mortgage, but Dean was so helpful, proactive and ultimately put together a great rate and deal. He worked around my busy schedule and always made himself available. As a first home buyer his assistance was invaluable.”